Your area of responsibility:
- Being a host and giving our guests an unforgettable stay
- Acceptance and processing of reservations
- Quotation preparation and availability check
- Maintenance of the reservation and booking systems incl. channel manager & revenue management system
- Maintenance of the digital guest folder
- General correspondence
- Check-in and check-out of guests
- Invoicing
- Advice for guests by telephone, in writing and in person
- Working with the Ibelsa electronic reservation program
- Support for conference guests
This is you:
- Completed vocational training in the hotel industry or similar, experienced career changers are of course also welcome
- You are a passionate host
- Computer knowledge of common software and hardware solutions (Microsoft)
- First experience in the reservation and reception area
- Good and confident manners, both written and spoken
- Ability to work in a team, loyalty, motivation
- Enjoy working in a team
Why working with us is a pleasure:
- Attractive employee discounts in the Allgäu pleasure village
- No partial service
- Vacation and Christmas bonus according to the collective agreement
- Early annual and vacation planning
- Free employee catering (monetary benefit must be taxed)
- Creative freedom in a young hotel concept
- Pleasant working environment with flat hierarchies
- Regulated working week (5-day week or 4-day model) with precise time recording via time clock
- 25 – 30 days vacation according to the collective agreement
- Secure job in an up-and-coming company
- Staff room depending on availability
- Team events
- Comprehensive induction and training
- Supplementary insurance
- E-bike by arrangement
- Above-tariff pay
- Individual training opportunities and career development
- Young, innovative team
We look forward to delighting guests with you!
Contact details
Address
Allgäuer Genusshotel
Landstraße 8 (Urlau)
D-88299 Leutkirch im Allgäu
Telephone